Claude & others: The gregarious and well-liked Mayor of Gander, Newfoundland, Claude loves his work, the townspeople and his daily traditions, but he’s never had to deal with a crisis of this magnitude before. 

Also plays: Derm and Brenda’s Brother, Eddie. 
Gender: Male 
Age: 40 to 60 
Vocal range top: G4 

Bonnie & others: A no-nonsense mother of three, Bonnie is the head of the Gander area SPCA. When she discovers animals are trapped on the planes, she stops at nothing to ensure their safety – but in frustration, she often lashes out at those around her. 

Also plays: Martha. 
Gender: Female 
Age: 30 to 40 
Vocal range top: B4 

Beulah & others: The head of the Gander Legion, with a firefighter son, who walks Hannah to her church and prays with her. 

Also plays: Delores. 
Gender: Female 
Age: 40 to 60 

Oz & others: The quirky constable in the two-person Gander police force. When the town’s population suddenly doubles, Oz helps out in unexpected ways. 

Also plays: Joey, Customs Officer, Mr. Michaels, Terry, Matty, Rabbi, and Head Cardiologist. 
Gender: Male 
Age: 30 to 50 
Vocal range top: G4 

Janice & others: An eager new local TV reporter, Janice is thrown into the deep end on her first day. Initially naïve about the world, Janice must face the pain and confusion around her. 

Also plays: Britney and Flight Attendant. 
Gender: Female 
Age: 20 to 30 
Vocal range top: E5 

Beverley & others: The first female captain for American Airlines, Pilot Beverly Bass has always loved flying, when her world suddenly changes. 

Also plays: Annette and Reporter. 
Gender: Female 
Age: 50 to 60 
Vocal range top: C#5 

Diane & others: A traditional divorcee from Texas, who is terrified that her son may have been flying at the time of the attacks. When she finds out that he’s safe, she’s given a new lease on life and discovers a wilder more carefree side of herself. 

Also plays: Crystal and Brenda. 
Gender: Female 
Age: 50 to 60 
Vocal range top: C#5 
Vocal range bottom: A3 

Nick & others: An English oil engineer who is focused on his work, Nick’s life is turned upside down when he falls for Diane. 

Also plays: Doug, Officer Stephenson, and Male Townsperson. 
Gender: Male 
Age: 50 to 60 
Vocal range top: E4  

Kevin T & others: The head of an environmental energy company in Los Angeles, Kevin was on vacation with his boyfriend (and secretary, also named Kevin), when they are stranded in Gander. Inspired by the town’s generosity, Kevin creates the Pay It Forward Foundation. 

Also plays: Garth and President Bush. 
Gender: Male 
Age: 30 to 50 
Vocal range top: G4 

Kevin J & others: Kevin’s boyfriend and secretary. Sarcastic and unhappy, he wants to leave as soon as possible. 

Also plays: Dwight and Ali. 
Gender: Male 
Age: 30 to 50 

Bob & others: A hardened New Yorker, Bob is suspicious of where he’s landed, fearing that it’s World War 3, that someone is going to shoot him and steal his wallet – but instead, he ends up losing his New York jadedness. 

Also plays: Muhumuza and Captain Bristol. 
Gender: Male 
Age: 20 to 40 

Hannah & others: The mother of a firefighter in Manhattan, Hannah waits for news about her son and is comforted by Beulah. 

Also plays Margie and Mickey. 
Gender: Female 
Age: 40 to 60 
Vocal range top: E5